🔒 Privacy Policy

1. Introduction

Welcome to IIT JEE Info ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Guardian-Managed Accounts

Who Can Create Accounts

Only adults (18 years or older) may create accounts on our platform. We offer two primary account types:

• Guardian Accounts: Created by parents or legal guardians to manage educational progress for students under 18 years of age.
• Teacher Accounts: Created by educators to provide educational content and track student progress.

Child Profile Information

When guardians create child profiles, they provide information on behalf of their children. This information is:

• Entered voluntarily by the adult account holder
• Used solely for educational tracking and progress monitoring
• Controlled entirely by the guardian who can view, edit, or delete it at any time
• Not collected directly from minors

3. Information We Collect

3.1 Account Information (Guardian/Teacher)

• Email address (for account authentication)
• Name (first and last name)
• Phone number (optional)
• Date of birth
• Profile preferences and settings
• Avatar/profile picture (optional)

3.2 Child Profile Information (Provided by Guardians)

• Child's first and last name
• Date of birth
• Gender
• Class/grade level
• Educational board (CBSE, ISC, State Board)
• Exam preparation focus (IIT-JEE, NEET, etc.)
• School name (optional)

3.3 Educational Activity Data

• Topics viewed and studied
• Test attempts and scores
• XP points and achievement badges
• Study streaks and activity patterns
• Referral activities

3.4 Technical Information

• IP address
• Browser type and version
• Device information
• Login timestamps and session data
• Pages visited and features used

3.5 Communication Data

• Contact form submissions
• Email correspondence with our support team
• Feedback and survey responses

4. How We Use Your Information

We use the collected information for the following purposes:

4.1 Educational Services

• Providing access to study materials and learning resources
• Tracking educational progress and performance
• Generating personalized learning recommendations
• Managing test attempts and scoring
• Awarding XP points and achievement badges

4.2 Account Management

• Creating and maintaining user accounts
• Authenticating users and managing sessions
• Sending account-related notifications (email verification, password resets)
• Preventing unauthorized access and fraud

4.3 Platform Improvement

• Analyzing usage patterns to improve features
• Identifying and fixing technical issues
• Developing new educational content
• Conducting research to enhance learning outcomes

4.4 Communication

• Responding to inquiries and support requests
• Sending important updates about the platform
• Notifying about new features or content (with your consent)

5. Information Sharing and Disclosure

We do NOT sell, rent, or trade your personal information to third parties.

We may share information only in the following limited circumstances:

5.1 With Your Consent

We may share information when you explicitly authorize us to do so.

5.2 Service Providers

We may share data with trusted third-party service providers who assist us in operating our platform, such as:

• Email service providers (for sending notifications)
• Hosting and infrastructure providers
• Security and fraud prevention services

These providers are contractually obligated to protect your information and use it only for specified purposes.

5.3 Legal Requirements

We may disclose information when required by law, such as:

• Complying with legal processes (subpoenas, court orders)
• Protecting our rights and property
• Preventing fraud or security threats
• Protecting the safety of users or the public

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Passwords are encrypted using bcrypt hashing
• Secure Connections: HTTPS protocol for data transmission
• Access Controls: Limited employee access to personal data
• Regular Monitoring: Continuous security monitoring and updates
• Session Management: Secure token-based authentication
• Account Lockout: Protection against brute-force attacks

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access: View your personal information and child profiles
• Update: Modify your account details and child information
• Delete: Request deletion of your account and associated data
• Export: Request a copy of your data

7.2 Profile Visibility

You can control whether your profile appears on public leaderboards by adjusting your visibility settings (Public/Private).

7.3 Email Communications

You can opt out of non-essential email communications by:

• Clicking "unsubscribe" links in emails
• Adjusting notification preferences in your account settings

Note: You will still receive essential account-related emails (password resets, security alerts).

7.4 Account Deletion

To delete your account, contact us at . Upon deletion:

• Your account and associated child profiles will be permanently removed
• Educational progress data will be deleted
• Some information may be retained for legal or security purposes

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions and login states
• Remember user preferences
• Analyze platform usage and performance
• Improve user experience

You can control cookie settings through your browser. Disabling cookies may limit some platform functionality.

9. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide services to you
• Required by law or for legitimate business purposes

When you delete your account, we will remove or anonymize your data within 30 days, except where retention is required by law.

10. Third-Party Links

Our platform may contain links to external websites (e.g., IIT/NIT websites, educational resources). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. International Users

Our platform is primarily intended for users in India. If you access our platform from outside India, your information may be transferred to and processed in India. By using our platform, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes:

• We will update the "Last Updated" date at the top of this page
• Significant changes will be communicated via email or platform notifications
• Continued use of the platform after changes constitutes acceptance

We encourage you to review this Privacy Policy regularly.